Frequently Asked Questions

Have a question for us here at Kinderling Kids Radio? Find your answers in the topics below:

General

How to use the app

Kinderling Premium

My Account

Technical

General

The Kinderling Kids Radio app is free to download and is the best place to access Kinderling’s 24/7 radio stations, as well as all your favourite Kinderling programs on demand 

Kinderling’s live stream and on-demand programs are carefully designed to match your day or night routine. Whether you need fun music to get up and go, educational activities for playtime, soothing sounds for the witching hour, or meditations and stories at bedtime – we have you covered.   

Download your free Kinderling Kids Radio app now:


All you need to say –
Hey Google – Play 
Kinderling Kids Radio on iHeart Radio / TuneIn
Hey Alexa – Play Kinderling Kids Radio on iHeart Radio / TuneIn

The Kinderling Kids Radio app is now available to all of our fans all over the world!

Download your free Kinderling Kids Radio app now:


Subscribe to Kinderling Premium to remove all advertisements on your live streams and on-demand shows.

Due to changes in our licensing agreement episodes from our Mixtapes, Retro Rewind, Birthday Playlists, Sleepy Soundtracks, Sleepy Soundtracks Specials and Settle Petal are no longer available on-demand.

But have no fear, we have created 3 brilliant radio stations that can still help you when selecting a songs for a birthday party or help with your sleep routine:

  • Kinderling Sleep Radio – 24/7 ambient music for sleep time – day or night. This is very similar to our Sleepy Soundtrack program.
  • Kinderling Chill Radio – 24/7 chill out music and lullabies to calm the whole family. This is very similar to our Settle Petal program.
  • Kinderling Party Radio – 24/7 upbeat tunes to bring up the mood and spark some fun. This is very similar to our Mixtapes and Retro Rewind programs.

For more information please check out our Privacy Policy.

How do I use the App?

It’s super easy! Tap on ‘Radio‘ on the bottom navigation bar.

You can find your favourite shows by tapping ‘My library‘ on the bottom navigation bar and then tap on the ‘Favourites‘ tab.

It’s easy, all you need to do is select the episode you wish to listen to and tap on the Chromecast icon . You can then choose which device you would like to cast to.

You can listen to all your favourite Kinderling content on your bluetooth speaker or smart device via AirPlay. All you need to do is –

  1. Select the episode you would like to listen to
  2. Tap on the orange bar on the bottom of your screen that shows episode Title
  3. Tap the AirPlay icon  and choose the device you wish to play your Kinderling content on

Best way to do so is to connect the Kinderling Kids Radio app via the following options below:

IF you are on an Apple device – Play your favourite episode > Tap on the orange bar at the bottom of your app > Tap on the Chromecast or Airplay icon and then select your Sonos speaker from the list of devices.

IF you are on an Android device – We are currently looking at a solution for our android users but for now you can listen to our Kinderling Radio stream by adding the iHeart Radio music service on your Sonos and listening through iHeart Radio

All you need to do is select the show you would like to listen to and then tap the ‘Play All‘ button – enjoy!

You may have selected to listen directly to an episode instead of a whole show. You will need to tap on the show and then tap the ‘Play All‘ button. This will then enable you to see all the episodes from that show and then you will be able to customise which plays next.

It’s easy! Tap the ‘Heart’ icon next to your favourite episode. 

Please note that this is a Kinderling Premium feature – subscribe to Kinderling Premium now.

It’s easy! All you need to do is: 

  1. Tap ‘My Library‘ at the bottom navigation bar
  2. Tap ‘Favourites‘ tab 

Please note that this is a Kinderling Premium feature – subscribe to Kinderling Premium now.

It’s super easy! Just follow the steps below: 

  1. Tap ‘My Library
  2. Tap ‘Create new Playlist
  3. Name your Playlist 
  4. Go to your ‘Favourites‘ tab
  5. Select the episode you would like to add to your playlist by clicking on the three dots …  

Please note that this is a Kinderling Premium feature – subscribe to Kinderling Premium now. 

Kinderling Premium

Kinderling brings you the best music and audio programs for children’s entertainment, education, mindfulness and sleep. With Kinderling Premium, you can enjoy all your favourite programs free of advertising; access exclusive ‘Premium-only’ episodes of Bedtime Explorers and other Kinderling Originals; and create bespoke playlists for the kids with all their favourite stories, music and episodes.

Subscribe now to enjoy all these Premium exclusive features!

You can subscribe monthly for $7.99AUD or for a better deal $59.99AUD annually. We currently have a 30 days free trial promotion so SUBSCRIBE NOW!

There will not be any third-party advertising if you are a Kinderling Premium Subscriber. However, you may hear our shout-outs to our new shows or new episodes!

Oh no! Don’t leave us!

Cancelling your Premium membership is very simple –

  1. Tap on the Account icon on the top right hand corner of your app
  2. Input the numbers shown on your screen
  3. Tap ‘Manage Subscription‘ and Cancel

Feel free to email us at support@kinderling.com.au if you have any questions or to leave your feedback. It’s great to get feedback from our listeners, good and bad, as this helps us improve our app and our content.

Not to worry, your account with Kinderling premium subscription can be accessed by a max of 5 devices simultaneously and across different operating systems ie. Apple/Android.

My Account

If you purchased your Premium subscription via Apple or Google, you can update your credit card details via the App store or Google Play.

If you purchased your Premium subscription via our website, then you can change your credit card details here.

You can easily reset your password by tapping on the ‘Forgot password‘ button.

Technical

This usually happens if there is another device connected to the Chromecast device that you are trying to connect to. 

You will only see the Chromecast icon if there is a Chromecast device nearby and your phone is on the same Wifi.

All you need to do is:

  1. Log in to your Kinderling Kids Radio App
  2. Tap on the My Account icon 
  3. Input the numbers displayed on the screen
  4. The App version information can be found at the bottom of the page under Log Out

Still haven’t answered your question? Send your questions to us via our Contact Us form